After every storm there is sunshine, I know this is always true. Our nation has a long and rich history of persevering during the most challenging times to successfully overcome adversity. I have confidence in the spirit of the American people and our friends throughout the world, caring people coming together in unity to help their family, friends, neighbors and co-workers in times of disaster. Know for certain that the resiliency of the human spirit and good in this world will lead us all to sunnier days ahead. ☀️🇺🇸
The following is my COVID-19 business analysis for those who are
interested. My background includes military/warzone supply chain,
disaster relief ops and as an expert consultant to some of the largest
banks and private equity firms in the world. These thoughts are solely
my own.
Before I dive in, know for certain we WILL recover
economically. It’s in our DNA as a country, we’re a society of
entrepreneurs and talented people who have overcome much greater
obstacles throughout history. This situation has the wild card factor of
unforeseen emotional actions (toilet paper) in play which make
timetables more difficult to predict, yet I am confident there is always
sunshine after a storm.
I’ve been traveling nationally this past
week and have witnessed the shocking turn from 100% occupancy in hotels
to below 10% ghost towns. These past nights I’ve been one of only two
diners at major national chain restaurants – mind blowing for weekend
evenings which are typically bustling with activity. Employees standing
around, you could see the fear in their eyes.
Short term, I feel
we’re in for a devastating slowdown, exacerbated by intense media
coverage and social media. Fear of legal liability will drive even more
closures of businesses to avoid negligence claims. I feel this free-fall
will continue for the next 10-14 days, then begin a slight recovery.
Why? We’re not a sedentary society, social interactions are what we do.
We see this with natural disasters, people get stir crazy and say screw
it, I’m going to risk it and go out to live life. Businesses will begin
to re-open and a sense of cautious relief will follow as the world
starts spinning again.
Mid-term (6 months out), I see us in a “new
normal” economic environment. Industries such as foodservice supply
will see a drop to negative 14-16% growth, similar to our past
recession. By this point in time fear should begin to subside, everyone
will have friends and/or family who have gotten the virus (and
survived), lessening the doomsday worries and giving confidence that
folks can carry on with normal life activities. This will begin the
inflection point where real recovery begins.
Long-term (1 year
out), we’ll be back in gear rolling into 2021, with the prior year being
one we’d all like to forget. Sadly some businesses will not have
survived. As their doors close, business will be absorbed by more stable
competitors, fueling those company’s recovery growth at an accelerated
pace. Longer term there’s lingering economic impact (including paying
for aid, bailouts and other costs incurred), but these are less relevant
to everyday business.
Final thoughts, I’ll admit It, I’m
concerned. Not much in life phases me, a byproduct of spending a
disproportionate amount of time in high risk situations and activities.
This however does, simply because there seems to be no logic in play,
emotional knee-jerk reactions (hoarding goods) are leading the charge.
It’s frankly unsettling. Yet, I know for absolute certainty we will
persevere and recover!
For those of you reading this who are
business leaders, NOW is your time to shine. You may be terrified on the
inside, but on the outside you need to exhibit confidence, be the
shining light your team members are looking to for comfort and guidance.
Be mindful of short-term needs, yet think and act long-term in your
decision making.
Today, we face an enormous test of our abilities
and resolve – which we WILL pass. Look COVID-19 challenges right in the
eye, stand strong, take care of your family, friends and employees –
WE’VE GOT THIS!
Many of us in the wholesale distribution industry have access to bulk goods typically sold to commercial establishments – these are different packaging/supply chain than retail products and ARE available. Ease the burden of your employee’s time and frustration running around to empty retail store shelves. Buy pallets and GIVE CASES AWAY to employees at no charge. It will cost you a few thousand dollars, but demonstrates to team members that you care and want to relieve at least one aspect of this crisis from their mind. There’s a time and place to make money, this is not one of them. This is the time to come together and help our associates wherever we can. You have the ability, take action.
Ps – No kudos needed, I’m passing this along to spur a unique thought
with something you can do for your employees today. People are our #1
asset and taking care of them isn’t our job, it’s our responsibility.